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  1. آرش میرشکاری
  2. عمومی - ایزابل، الستیکس، فری پی بی اکس ...
  3. سه شنبه, 09 بهمن 1397
سلام من یه ایزابل راه اندازی کردم
برای تماس های ورودی یه IVR ساختم که صدا رو تو قسمت voice recording ذخیره کردم و در inbound route به ivr تماس رو فرستادم اما وقتی با شماره تماس میگیرم فقط زنگ میخوره و تماس به IVR متصل نمیشه
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سلام من یه ایزابل راه اندازی کردم
برای تماس های ورودی یه IVR ساختم که صدا رو تو قسمت voice recording ذخیره کردم و در inbound route به ivr تماس رو فرستادم اما وقتی با شماره تماس میگیرم فقط زنگ میخوره و تماس به IVR متصل نمیشه


با سلام
لطفا لاگ فایل خود را قرار دهید و بفرمایید بستر مخابراتی شما چیست(sip ، آنالوگ و ....)؟
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issabel*CLI> issabel*CLI>
No such command 'issabel*CLI>' (type 'core show help issabel*CLI>' for other possible commands)
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
> 0x1c64130 -- Strict RTP learning after remote address set to: 77.104.118.34:39692
-- Executing [2191076540@from-trunk:1] NoOp("SIP/2191076540-000000b2", "Catch-All DID Match - Found 2191076540 - You probably want a DID for this.";) in new stack
-- Executing [2191076540@from-trunk:2] Set("SIP/2191076540-000000b2", "__FROM_DID=2191076540";) in new stack
-- Executing [2191076540@from-trunk:3] Goto("SIP/2191076540-000000b2", "ext-did,s,1";) in new stack
-- Goto (ext-did,s,1)
-- Executing [s@ext-did:1] ExecIf("SIP/2191076540-000000b2", "0?Set(__FROM_DID=s)";) in new stack
-- Executing [s@ext-did:2] Gosub("SIP/2191076540-000000b2", "app-blacklist-check,s,1()";) in new stack
-- Executing [s@app-blacklist-check:1] GotoIf("SIP/2191076540-000000b2", "0?blacklisted";) in new stack
-- Executing [s@app-blacklist-check:2] Set("SIP/2191076540-000000b2", "CALLED_BLACKLIST=1";) in new stack
-- Executing [s@app-blacklist-check:3] Return("SIP/2191076540-000000b2", "";) in new stack
-- Executing [s@ext-did:3] Set("SIP/2191076540-000000b2", "CDR(did)=2191076540";) in new stack
-- Executing [s@ext-did:4] ExecIf("SIP/2191076540-000000b2", "0 ?Set(CALLERID(name)=989126186323)";) in new stack
-- Executing [s@ext-did:5] Set("SIP/2191076540-000000b2", "CHANNEL(musicclass)=default";) in new stack
-- Executing [s@ext-did:6] Set("SIP/2191076540-000000b2", "__MOHCLASS=default";) in new stack
-- Executing [s@ext-did:7] Set("SIP/2191076540-000000b2", "__CALLINGPRES_SV=allowed_not_screened";) in new stack
-- Executing [s@ext-did:8] Set("SIP/2191076540-000000b2", "CALLERPRES()=allowed_not_screened";) in new stack
-- Executing [s@ext-did:9] Goto("SIP/2191076540-000000b2", "ivr-4,s,1";) in new stack
-- Goto (ivr-4,s,1)
-- Executing [s@ivr-4:1] Set("SIP/2191076540-000000b2", "TIMEOUT_LOOPCOUNT=0";) in new stack
-- Executing [s@ivr-4:2] Set("SIP/2191076540-000000b2", "INVALID_LOOPCOUNT=0";) in new stack
-- Executing [s@ivr-4:3] Set("SIP/2191076540-000000b2", "_IVR_CONTEXT_ivr-4=";) in new stack
-- Executing [s@ivr-4:4] Set("SIP/2191076540-000000b2", "_IVR_CONTEXT=ivr-4";) in new stack
-- Executing [s@ivr-4:5] Set("SIP/2191076540-000000b2", "__IVR_RETVM=";) in new stack
-- Executing [s@ivr-4:6] GotoIf("SIP/2191076540-000000b2", "0?skip";) in new stack
-- Executing [s@ivr-4:7] Answer("SIP/2191076540-000000b2", "";) in new stack
-- Executing [s@ivr-4:8] Wait("SIP/2191076540-000000b2", "1";) in new stack
-- Executing [s@ivr-4:9] Set("SIP/2191076540-000000b2", "IVR_MSG=custom/Main-IVR";) in new stack
-- Executing [s@ivr-4:10] Set("SIP/2191076540-000000b2", "TIMEOUT(digit)=3";) in new stack
-- Digit timeout set to 3.000
-- Executing [s@ivr-4:11] ExecIf("SIP/2191076540-000000b2", "1?Background(custom/Main-IVR)";) in new stack
-- <SIP/2191076540-000000b2> Playing 'custom/Main-IVR.slin' (language 'en')
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
> 0x1c6c420 -- Strict RTP learning after remote address set to: 77.104.118.34:39722
-- Executing [2191076540@from-trunk:1] NoOp("SIP/2191076540-000000b3", "Catch-All DID Match - Found 2191076540 - You probably want a DID for this.";) in new stack
-- Executing [2191076540@from-trunk:2] Set("SIP/2191076540-000000b3", "__FROM_DID=2191076540";) in new stack
-- Executing [2191076540@from-trunk:3] Goto("SIP/2191076540-000000b3", "ext-did,s,1";) in new stack
-- Goto (ext-did,s,1)
-- Executing [s@ext-did:1] ExecIf("SIP/2191076540-000000b3", "0?Set(__FROM_DID=s)";) in new stack
-- Executing [s@ext-did:2] Gosub("SIP/2191076540-000000b3", "app-blacklist-check,s,1()";) in new stack
-- Executing [s@app-blacklist-check:1] GotoIf("SIP/2191076540-000000b3", "0?blacklisted";) in new stack
-- Executing [s@app-blacklist-check:2] Set("SIP/2191076540-000000b3", "CALLED_BLACKLIST=1";) in new stack
-- Executing [s@app-blacklist-check:3] Return("SIP/2191076540-000000b3", "";) in new stack
-- Executing [s@ext-did:3] Set("SIP/2191076540-000000b3", "CDR(did)=2191076540";) in new stack
-- Executing [s@ext-did:4] ExecIf("SIP/2191076540-000000b3", "0 ?Set(CALLERID(name)=989126186323)";) in new stack
-- Executing [s@ext-did:5] Set("SIP/2191076540-000000b3", "CHANNEL(musicclass)=default";) in new stack
-- Executing [s@ext-did:6] Set("SIP/2191076540-000000b3", "__MOHCLASS=default";) in new stack
-- Executing [s@ext-did:7] Set("SIP/2191076540-000000b3", "__CALLINGPRES_SV=allowed_not_screened";) in new stack
-- Executing [s@ext-did:8] Set("SIP/2191076540-000000b3", "CALLERPRES()=allowed_not_screened";) in new stack
-- Executing [s@ext-did:9] Goto("SIP/2191076540-000000b3", "ivr-4,s,1";) in new stack
-- Goto (ivr-4,s,1)
-- Executing [s@ivr-4:1] Set("SIP/2191076540-000000b3", "TIMEOUT_LOOPCOUNT=0";) in new stack
-- Executing [s@ivr-4:2] Set("SIP/2191076540-000000b3", "INVALID_LOOPCOUNT=0";) in new stack
-- Executing [s@ivr-4:3] Set("SIP/2191076540-000000b3", "_IVR_CONTEXT_ivr-4=";) in new stack
-- Executing [s@ivr-4:4] Set("SIP/2191076540-000000b3", "_IVR_CONTEXT=ivr-4";) in new stack
-- Executing [s@ivr-4:5] Set("SIP/2191076540-000000b3", "__IVR_RETVM=";) in new stack
-- Executing [s@ivr-4:6] GotoIf("SIP/2191076540-000000b3", "0?skip";) in new stack
-- Executing [s@ivr-4:7] Answer("SIP/2191076540-000000b3", "";) in new stack
-- Executing [s@ivr-4:8] Wait("SIP/2191076540-000000b3", "1";) in new stack
-- Executing [s@ivr-4:9] Set("SIP/2191076540-000000b3", "IVR_MSG=custom/Main-IVR";) in new stack
-- Executing [s@ivr-4:10] Set("SIP/2191076540-000000b3", "TIMEOUT(digit)=3";) in new stack
-- Digit timeout set to 3.000
-- Executing [s@ivr-4:11] ExecIf("SIP/2191076540-000000b3", "1?Background(custom/Main-IVR)";) in new stack
-- <SIP/2191076540-000000b3> Playing 'custom/Main-IVR.slin' (language 'en')
== Spawn extension (ivr-4, s, 11) exited non-zero on 'SIP/2191076540-000000b3'
-- Executing [h@ivr-4:1] Hangup("SIP/2191076540-000000b3", "";) in new stack
== Spawn extension (ivr-4, h, 1) exited non-zero on 'SIP/2191076540-000000b3'
== Spawn extension (ivr-4, s, 11) exited non-zero on 'SIP/2191076540-000000b2'
-- Executing [h@ivr-4:1] Hangup("SIP/2191076540-000000b2", "";) in new stack
== Spawn extension (ivr-4, h, 1) exited non-zero on 'SIP/2191076540-000000b2'
-- Remote UNIX connection
-- Remote UNIX connection disconnected
issabel*CLI>
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پاسخ پذیرفته شده Pending Moderation
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بستر ارتباطی sip می باشد
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issabel*CLI> issabel*CLI>
No such command 'issabel*CLI>' (type 'core show help issabel*CLI>' for other possible commands)
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
> 0x1c64130 -- Strict RTP learning after remote address set to: 77.104.118.34:39692
-- Executing [2191076540@from-trunk:1] NoOp("SIP/2191076540-000000b2", "Catch-All DID Match - Found 2191076540 - You probably want a DID for this.";) in new stack
-- Executing [2191076540@from-trunk:2] Set("SIP/2191076540-000000b2", "__FROM_DID=2191076540";) in new stack
-- Executing [2191076540@from-trunk:3] Goto("SIP/2191076540-000000b2", "ext-did,s,1";) in new stack
-- Goto (ext-did,s,1)
-- Executing [s@ext-did:1] ExecIf("SIP/2191076540-000000b2", "0?Set(__FROM_DID=s)";) in new stack
-- Executing [s@ext-did:2] Gosub("SIP/2191076540-000000b2", "app-blacklist-check,s,1()";) in new stack
-- Executing [s@app-blacklist-check:1] GotoIf("SIP/2191076540-000000b2", "0?blacklisted";) in new stack
-- Executing [s@app-blacklist-check:2] Set("SIP/2191076540-000000b2", "CALLED_BLACKLIST=1";) in new stack
-- Executing [s@app-blacklist-check:3] Return("SIP/2191076540-000000b2", "";) in new stack
-- Executing [s@ext-did:3] Set("SIP/2191076540-000000b2", "CDR(did)=2191076540";) in new stack
-- Executing [s@ext-did:4] ExecIf("SIP/2191076540-000000b2", "0 ?Set(CALLERID(name)=989126186323)";) in new stack
-- Executing [s@ext-did:5] Set("SIP/2191076540-000000b2", "CHANNEL(musicclass)=default";) in new stack
-- Executing [s@ext-did:6] Set("SIP/2191076540-000000b2", "__MOHCLASS=default";) in new stack
-- Executing [s@ext-did:7] Set("SIP/2191076540-000000b2", "__CALLINGPRES_SV=allowed_not_screened";) in new stack
-- Executing [s@ext-did:8] Set("SIP/2191076540-000000b2", "CALLERPRES()=allowed_not_screened";) in new stack
-- Executing [s@ext-did:9] Goto("SIP/2191076540-000000b2", "ivr-4,s,1";) in new stack
-- Goto (ivr-4,s,1)
-- Executing [s@ivr-4:1] Set("SIP/2191076540-000000b2", "TIMEOUT_LOOPCOUNT=0";) in new stack
-- Executing [s@ivr-4:2] Set("SIP/2191076540-000000b2", "INVALID_LOOPCOUNT=0";) in new stack
-- Executing [s@ivr-4:3] Set("SIP/2191076540-000000b2", "_IVR_CONTEXT_ivr-4=";) in new stack
-- Executing [s@ivr-4:4] Set("SIP/2191076540-000000b2", "_IVR_CONTEXT=ivr-4";) in new stack
-- Executing [s@ivr-4:5] Set("SIP/2191076540-000000b2", "__IVR_RETVM=";) in new stack
-- Executing [s@ivr-4:6] GotoIf("SIP/2191076540-000000b2", "0?skip";) in new stack
-- Executing [s@ivr-4:7] Answer("SIP/2191076540-000000b2", "";) in new stack
-- Executing [s@ivr-4:8] Wait("SIP/2191076540-000000b2", "1";) in new stack
-- Executing [s@ivr-4:9] Set("SIP/2191076540-000000b2", "IVR_MSG=custom/Main-IVR";) in new stack
-- Executing [s@ivr-4:10] Set("SIP/2191076540-000000b2", "TIMEOUT(digit)=3";) in new stack
-- Digit timeout set to 3.000
-- Executing [s@ivr-4:11] ExecIf("SIP/2191076540-000000b2", "1?Background(custom/Main-IVR)";) in new stack
-- <SIP/2191076540-000000b2> Playing 'custom/Main-IVR.slin' (language 'en')
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
> 0x1c6c420 -- Strict RTP learning after remote address set to: 77.104.118.34:39722
-- Executing [2191076540@from-trunk:1] NoOp("SIP/2191076540-000000b3", "Catch-All DID Match - Found 2191076540 - You probably want a DID for this.";) in new stack
-- Executing [2191076540@from-trunk:2] Set("SIP/2191076540-000000b3", "__FROM_DID=2191076540";) in new stack
-- Executing [2191076540@from-trunk:3] Goto("SIP/2191076540-000000b3", "ext-did,s,1";) in new stack
-- Goto (ext-did,s,1)
-- Executing [s@ext-did:1] ExecIf("SIP/2191076540-000000b3", "0?Set(__FROM_DID=s)";) in new stack
-- Executing [s@ext-did:2] Gosub("SIP/2191076540-000000b3", "app-blacklist-check,s,1()";) in new stack
-- Executing [s@app-blacklist-check:1] GotoIf("SIP/2191076540-000000b3", "0?blacklisted";) in new stack
-- Executing [s@app-blacklist-check:2] Set("SIP/2191076540-000000b3", "CALLED_BLACKLIST=1";) in new stack
-- Executing [s@app-blacklist-check:3] Return("SIP/2191076540-000000b3", "";) in new stack
-- Executing [s@ext-did:3] Set("SIP/2191076540-000000b3", "CDR(did)=2191076540";) in new stack
-- Executing [s@ext-did:4] ExecIf("SIP/2191076540-000000b3", "0 ?Set(CALLERID(name)=989126186323)";) in new stack
-- Executing [s@ext-did:5] Set("SIP/2191076540-000000b3", "CHANNEL(musicclass)=default";) in new stack
-- Executing [s@ext-did:6] Set("SIP/2191076540-000000b3", "__MOHCLASS=default";) in new stack
-- Executing [s@ext-did:7] Set("SIP/2191076540-000000b3", "__CALLINGPRES_SV=allowed_not_screened";) in new stack
-- Executing [s@ext-did:8] Set("SIP/2191076540-000000b3", "CALLERPRES()=allowed_not_screened";) in new stack
-- Executing [s@ext-did:9] Goto("SIP/2191076540-000000b3", "ivr-4,s,1";) in new stack
-- Goto (ivr-4,s,1)
-- Executing [s@ivr-4:1] Set("SIP/2191076540-000000b3", "TIMEOUT_LOOPCOUNT=0";) in new stack
-- Executing [s@ivr-4:2] Set("SIP/2191076540-000000b3", "INVALID_LOOPCOUNT=0";) in new stack
-- Executing [s@ivr-4:3] Set("SIP/2191076540-000000b3", "_IVR_CONTEXT_ivr-4=";) in new stack
-- Executing [s@ivr-4:4] Set("SIP/2191076540-000000b3", "_IVR_CONTEXT=ivr-4";) in new stack
-- Executing [s@ivr-4:5] Set("SIP/2191076540-000000b3", "__IVR_RETVM=";) in new stack
-- Executing [s@ivr-4:6] GotoIf("SIP/2191076540-000000b3", "0?skip";) in new stack
-- Executing [s@ivr-4:7] Answer("SIP/2191076540-000000b3", "";) in new stack
-- Executing [s@ivr-4:8] Wait("SIP/2191076540-000000b3", "1";) in new stack
-- Executing [s@ivr-4:9] Set("SIP/2191076540-000000b3", "IVR_MSG=custom/Main-IVR";) in new stack
-- Executing [s@ivr-4:10] Set("SIP/2191076540-000000b3", "TIMEOUT(digit)=3";) in new stack
-- Digit timeout set to 3.000
-- Executing [s@ivr-4:11] ExecIf("SIP/2191076540-000000b3", "1?Background(custom/Main-IVR)";) in new stack
-- <SIP/2191076540-000000b3> Playing 'custom/Main-IVR.slin' (language 'en')
== Spawn extension (ivr-4, s, 11) exited non-zero on 'SIP/2191076540-000000b3'
-- Executing [h@ivr-4:1] Hangup("SIP/2191076540-000000b3", "";) in new stack
== Spawn extension (ivr-4, h, 1) exited non-zero on 'SIP/2191076540-000000b3'
== Spawn extension (ivr-4, s, 11) exited non-zero on 'SIP/2191076540-000000b2'
-- Executing [h@ivr-4:1] Hangup("SIP/2191076540-000000b2", "";) in new stack
== Spawn extension (ivr-4, h, 1) exited non-zero on 'SIP/2191076540-000000b2'
-- Remote UNIX connection
-- Remote UNIX connection disconnected
issabel*CLI>


با سلام

سیستم شما مشکل Nat دارد .
لطفا بفرمایید سیپ خود را از کدام شرکت خریداری کرده اید و در مسیر از چه تجهیزاتی استفاده کرده اید.
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پاسخ پذیرفته شده Pending Moderation
0
رای
بازگشت
این خط sip رسپینا هستش که در inbound route گزینه signal ringing مارک شده ولی تماس برقرار نمیشه
و در ترانک nat=yes قرار داده شده است
نظر
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پاسخ پذیرفته شده Pending Moderation
0
رای
بازگشت
این خط sip رسپینا هستش که در inbound route گزینه signal ringing مارک شده ولی تماس برقرار نمیشه
و در ترانک nat=yes قرار داده شده است



شما باید نحوه ی تنظیمات nat ترانک خود را از شرکت رسپینا بپرسید.(نوع کد نویسی)
در ایزایل به مسیر Asterisk sip setting رفته و IP Configuration را به public ip تغیییر دهید و ذخیره کنید و IVR را چک کنید.
مجدد در ایزایل به مسیر Asterisk sip setting رفته ودکمه autconfig را انتخاب کنیدو ذخیره کنید و IVR را چک کنید.
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    در لیست کاربران ما ثبت نام نمایید تا از آخرین اخبار دانشنامه و دوره های آموزشی با خبر باشید.